Privacy Policy

Last updated: January 15, 2025

At MuneQo Plastic Crates ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website muneqocuwe.org or engage with our services.

Information We Collect

Personal Information: When you contact us or request a quote, we may collect personal information such as your name, email address, phone number, company name, and address. This information is provided voluntarily when you fill out forms on our website or communicate with us directly.

Usage Information: We automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.

Cookies and Tracking: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences.

How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide customer service
• To process and fulfill your orders and quote requests
• To improve our website and services
• To send you marketing communications (with your consent)
• To comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our website and conducting business
• When required by law or to protect our rights and safety
• In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under Malaysian data protection laws, you have the right to:

• Access and obtain copies of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for processing (where applicable)
• Lodge a complaint with relevant authorities

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Customer information is typically retained for seven years after the last interaction for business and legal compliance purposes.

International Data Transfers

Your information may be transferred to and processed in countries other than Malaysia. We ensure appropriate safeguards are in place to protect your information during such transfers.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website with a new effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

MuneQo Plastic Crates
Email: [email protected]
Phone: +60 5 1419 97140
Address: 23, Jalan Perindustrian Bukit Minyak, Taman Perindustrian Bukit Minyak, 14100 Simpang Ampat, Penang, Malaysia